The Cost and Convenience Benefits of an IT Help Desk

Do your business processes grind to a halt due to IT problems? For many small and medium-sized businesses, dealing with technology is a pain. When you do not know how to troubleshoot issues, solutions become hit and miss. This results in unnecessary downtime that comes at a cost. Hiring a dedicated IT specialist on a…

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Five Ways an IT Disaster Can Destroy Your Business

Disaster recovery looks different for every business and industry. Before the advent of information technology, businesses used manual processes to restore data, protect privacy and reestablish productivity. In the modern age, you could lose everything without the right safeguards in place. Information technology means processing and storing data. Businesses rely on physical and virtual environments…

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Making Employees Better with Cybersecurity Support

Increasing the efficiency and security of IT infrastructure will result in countless benefits for your business. While it is important to think about processes, data safety and integrity, there is another consideration that is often neglected. You can make your employees better with cybersecurity support. Although your business may rely on keeping data safe, it…

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Identity and Access Concerns for IT Reliant Businesses

It goes without saying that most modern businesses rely on IT to some degree. However, whether you use computerized cash registers or process data over a complex network of devices, there are potential cybersecurity risks. Identity and access cover a broad range of personal, financial, and business-critical data security. A simple example for smaller businesses…

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Desktop as a Service Is More Secure and Less Costly For Your Company

Desktop as a Service (DaaS) is a cloud-based service that allows you and your employees to access desktop services from any place with any smart device or computer. Instead of running programs and creating documents locally, on your own computer or on a company computer, employees can do it on a virtual desktop. Desktop as…

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Upgrading Hardware and Software to Support Expanding Business Objectives 

A business can tick along nicely with limited IT hardware, software and infrastructure needs. However, once you take on more customers or increased objectives, you will also need to improve computer processing and networking capabilities. For many SME owners, updating IT equipment is a huge undertaking. It is important to upgrade hardware and software in…

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Going Into 2022 With Superior Cybersecurity and IT Resources

As we settle into 2022, businesses need to think about better data security, storage and processing. Customers and clients will expect a higher standard of service, which is achievable when your IT resources meet the demands of the business.  There are several areas where you can easily improve IT resources without a large budget. Businesses…

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Proactive Maintenance of IT Resources is Essential to Business Services

There are very few businesses that do not require or benefit from the use of IT resources. From web connectivity to the ability to process customer orders, companies all over the world remain competitive by embracing technology. While these advances are propelling businesses to heights that were previously unachievable, there are downsides. Bad actors, such…

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Help Desk Solutions Boost Business Productivity

When you list all your IT resources, are you confident that each is adequately supported? Monitoring and maintaining a network, computerized systems, hardware and other infrastructure is a full-time job. Specialist skills are needed to cover so many bases, leaving many small to medium businesses struggling to cope. Hiring IT specialists is one option. However,…

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The Importance of Managing IT Vendors Effectively

As your business grows, increased reliance on 3rd party vendors is not unusual. However, forming new relationships and managing existing ones can become a strain on resources. You may find that some employees dedicate a significant amount of time to monitoring, ordering, tracking and allocating the supplies needed to keep your business productive. Maintaining healthy and…

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