How quickly employees adapt to a new business practice or process is essential for reducing downtime and increasing productivity. When it comes to changes in IT, there is often a learning curve that can delay the transition. These issues are generally accepted as par for the course, but it doesn’t have to be that way.
Your team can handle the transition when expert support is available. There are several strategies for upgrading IT that are designed to reduce downtime. Going it alone is not recommended, as unfamiliar interfaces and features are often difficult to navigate without guidance. The reality is employees taking unnecessary time out to retrain, when there are better alternatives for scaling your business.
Turn-Key Hosted IT
One solution that is specifically designed to help businesses achieve rapid transition is turn-key hosted IT. Your business gains high-speed data access over a secure network. Rolling out new IT software and processes is much faster and user-friendly. Employees can quickly get up to speed with the changes in line with your business objectives.
With virtually hosted services, you can even make better use of older PCs and laptops. These machines do not need to support as many physical resources, allowing your business to get the most out of obsolete equipment. Software is also accessible both onsite and remotely with multi-level authentication for added security.
Help Desk Service
Employees waiting around for help with an IT problem accounts for a large amount of business downtime. Upgrading IT should be a smooth transition with any necessary training covered before the rollout. However, even the best laid plans can run into problems. It is for these reasons that employing a help desk service makes sense for most businesses.
Help desk can provide support for IT-related problems. Software crashing, loss of network access, security authentication and password resets are just some of the issues that a help desk can cover. Having an onsite IT support team is not always viable or necessary. Some businesses would benefit from more tailored and cost-effective solutions.
Network Security & Monitoring
With any change in IT infrastructure and processes comes the threat of security breaches. Bad actors are constantly looking for back doors to business networks that allow them to steal sensitive data. To protect your customers and business, network security and monitoring is an essential service. In some industries, compliance regulations demand that you set up robust security to safeguard information held on customers, clients, visitors and vendors.
Network security and monitoring ensures that all traffic is closely scrutinized. Authenticating access to your network – and by extension, important data – will keep your business compliant with relevant laws. ClubDrive provides a network and monitoring service that is designed to support your processes and user access anywhere in the world.
Physical software and IT processes use a significant number of resources. When something goes wrong, your business can lose revenue and customer confidence. Reducing downtime relies on having an employee or team that deals with troubleshooting IT problems. The alternative is switching to hosted IT, which does not require as many onsite physical resources and is supported by a remote team of IT professionals. Hosted IT also allows your employees to work remotely, at home or when on the road. A tailored package means that any business can shape the hosted IT experience to align with current business objectives.
If you would like to learn more about strategies for IT business transitioning, reach out to the experts at ClubDrive. We have helped countless companies in a range of industries customize their IT for fast, secure access and a user-friendly experience.