In a world where IT (information technology) rules, the right or wrong software packages can make or break a business. Downtime is a major concern that is linked to network outages and computer crashes. When employees are unable to access the information or processes they need, it represents loss of profit and trust.
Why are the right software packages so important to your business? Accessibility, processing, security and reliability are just some of the terms that customers often cite when discussing services with ClubDrive Systems. We are committed to delivering a seamless experience for all our customers, based on the individualized needs of the business, and this includes helping you select, install and implement the best software packages for your business.
Business Objectives
Business processes are closely tied to IT software packages, their capabilities and use. Choosing a particular program because it has received rave reviews may not benefit your company. The objectives that you wish to achieve are a starting block for building computerized and networked solutions.
By outlining your business objectives, you have a blueprint for creating fast and efficient IT infrastructure. For some companies, a Customer Relationship Management (CRM) package is essential for storing data and interactions. For other companies, software such as Microsoft Office is enough to store and process important data.
Expert IT Consultation
When you speak to an IT consultant from ClubDrive Systems, we deliver expert advice on the benefits of each supported software package. For instance, Microsoft 365 is ideal for businesses that rely on multi-platform collaboration. You can share spreadsheets, work on shared tasks and access all your customer information on the go, accessing everything in the cloud.
With IT consultation, your business can streamline processes and reduce downtime. Rather than having all data and software situated onsite, access is facilitated through cloud-based hosting. ClubDrive Systems can take care of maintenance, upgrades, patches and much more.
Network & Security
As a small to medium-sized business, your network and security can prove challenging. Hackers are not limited to targeting large corporations. If you store customer data on local servers, there is a market for exploitation.
Even the most robust security software will have flaws. A team that monitors and manages your network security is therefore hugely beneficial for most businesses. All traffic traveling to and from the network is carefully scrutinized, both automatically and through specialist analyzers.
Email Protection
Email security – or lack thereof – can lead to downtime or much worse. Businesses around the world have suffered irreversible damage as the result of successful email attacks. It only takes one person to click the wrong link or download in order to infect an entire network of computers. With proper training and awareness of email security etiquette, you can help keep your business safe from nefarious attacks. This involves adequate training and the provision of tools that close off backdoors in your network.
Help Desk Service
Waiting for password resets accounts for a large amount of downtime for businesses. Employees are not machines, so forgetting passwords is not unusual. Spending ten or more minutes on the phone, trying to regain access to crucial systems, is a serious issue to be avoided.
Reducing login times is good for any business. Employees can quickly regain access to crucial systems with the support of help desk services from ClubDrive Systems. Password resets is only part of the service that our help desk team provides. We also offer troubleshooting for supported software and IT functions.
Call our offices for a consultation if you are struggling to meet IT needs. ClubDrive Systems has effective solutions that are more affordable than employing an onsite support team. You will find that our team is more than capable of meeting all your IT needs.